FAQ
What is the difference between your MR8-200R and MR8-200RW models?
The RW model has a different appearance and cam material. The PLC model is the latest. All other functions are the same. You can read Why Choose Packaging Machine of ECHO Machinery to learn more about the advantages of our cams.
The 200R is the earliest product of our company, and many competitors have copied our machine. Some customers think our price differs from other suppliers but don't understand why, so we also produced an RW model to compete with other suppliers and differentiate ourselves. Only Echo has the RW model on the market.
The 200R is the earliest product of our company, and many competitors have copied our machine. Some customers think our price differs from other suppliers but don't understand why, so we also produced an RW model to compete with other suppliers and differentiate ourselves. Only Echo has the RW model on the market.
How to choose the most suitable packing machine?
A packing machine is a device that can complete all or part of the product packaging process, including automatic filling, bag forming, sealing, coding and more. Related downstream processes include cleaning, stacking, disassembling and so on. Additionally, packaging also involves metering and stamping on packaged products. Using a packing machine can improve production rates, reduce labor intensity, and meet large-scale production and hygiene requirements. So — how do you choose the most suitable packing machine?
- First, confirm what products you will be packing.
- High cost-performance is the first principle.
- Try to choose a factory with a long history in the packing industry and high quality assurance.
- If you plan to visit a factory, pay close attention to the whole machine, especially the details. Machine quality always depends on the details. It's best to run a machine test with real product samples.
- Regarding after-sales service, the supplier should have a good reputation for timely support, especially for food production enterprises. You need to choose a machine factory with superior after-sales service.
- Do some research on the packing machines that other factories are currently using — this can provide good suggestions.
- Try to choose a machine with simple operation and maintenance, complete accessories, and a fully automatic dosing system for continuous operation. This can improve packing speed and reduce labor costs for the long-term development of your enterprise.
How about after-sales service?
24 hours online service, 2-5 working days to arrange air tickets for on-site after-sales service at the customer's factory (if necessary, customers cover the travel costs).
For more details, please see our Warranty Service.
If I am going to place the order, is it necessary for me to provide you with the pouch I want to use and the samples of product I want to pack?
Yes, we need to test our machine before shipping it, using the pouch and product samples provided by the customer. We will adjust the machine to match the pouch size and resolve any issues that arise during testing as thoroughly as possible.
What is ECHO's advantage compared with other suppliers?
- Mature packaging technology, stable performance, branded common parts — easily available for local market purchasing.
- Professional engineers provide 24-hour after-sales service.
- We continuously test, adjust, and improve our equipment so that it can be put into production immediately upon delivery to the customer's factory.
- ECHO has its own technical team that continuously develops and improves based on market changes — both in appearance and internal running stability, staying at the top of the Chinese market.
- We stand from the customer's perspective when communicating with engineers. As the factory expands, we always have a team focused on the market and our customers, providing a great customer experience.
- ECHO provides professional packaging solutions, materials and technical support, and value-creating partnerships.
- According to customer requirements, we provide the most suitable and economical packaging solution, customizing and improving based on the customer's bags, products and needs.
We wrote Why Choose Packaging Machine of ECHO Machinery to explain the advantages of our machines.
Your machine can keep working 24 hours?
Running 24 hours continuously is possible, but will reduce the machine's service life. We recommend 8 hours per day.
How to do maintenance?
Before running the machine, check the air supply and power supply. Add lubricant daily.
Lubrication points: one-way bearing, oil storage tank, pneumatic vibrator.
Clean the vacuum filter daily.
Tighten the bag-holding screw once per week.
Apply grease lubrication to the machine transmission parts every half month.
We wrote Packaging Machine Maintenance Guide to help you better understand how to maintain our machines.
Lubrication points: one-way bearing, oil storage tank, pneumatic vibrator.
Clean the vacuum filter daily.
Tighten the bag-holding screw once per week.
Apply grease lubrication to the machine transmission parts every half month.
We wrote Packaging Machine Maintenance Guide to help you better understand how to maintain our machines.
If I have pre-made/ready bags, which packing machine can I choose?
You can choose our Premade Pouch Packaging Machine. The working principle is: bag feeding (machine clamps take bags from the bag magazine) → bag opening → filling → sealing → finished product output.
What is the advantage of premade pouch packing machines compared with vertical packing machines?
- Premade bag packing machines use pre-made/ready bags especially made by professional bag forming machines, which are higher quality than bags formed directly by vertical packing machines.
- Premade bag packing machines can pack stand-up zipper bags and spout bags that vertical machines cannot.
- Premade bag packing machines are equipped with high-quality premade bags of superior appearance, which can be placed on higher supermarket shelves for more excellent presentation.
- In the premade bag packing process, if a bag fails to open, no filling or sealing occurs — this increases the bag utilization rate, while vertical packing machines can cause waste.
If you hesitate between Premade Pouch Packing Machine and Form Fill Seal Machine, you can read Premade Pouch Packing Machine VS Form Fill Seal Machine, Which one should you choose?
What information should be provided to the factory when placing an order?
- Product type, solid product specific dimensions
- Bag sizes and type with pictures
- Packing weight
- Packing speed, capacity
- Special requirements, such as nitrogen filling, exhausting, zipper closing, date printing
- Power supply voltage, frequency
- Factory workshop dimensions, height limit
- Powder — caking condition, moisture level, solid mix ratio
- Liquid — temperature, paste or liquid, volume, whether it needs to be filled in two stages
What is the production process and delivery time for a premade pouch packing machine?
Delivery time: 35-60 days.
Based on the product specifications, we confirm the production list and choose the machine type → design drawings → prepare spare parts → matching → machining → purchasing → assembling → testing → debugging → product filling test → cleaning → packaging → delivery
Based on the product specifications, we confirm the production list and choose the machine type → design drawings → prepare spare parts → matching → machining → purchasing → assembling → testing → debugging → product filling test → cleaning → packaging → delivery
How can customers track their machines?
From assembly to debugging to delivery, we will send related pictures and videos so customers can track the progress regularly (via production tracking lists).
Through the salesperson, customers and engineers can coordinate on any special requirements.
Through the salesperson, customers and engineers can coordinate on any special requirements.
If we buy your machine and want to set it up ourselves, can you provide setup instructions for things like wiring?
Yes, we provide a detailed instruction manual. It shows how to wire the machine and the function of each wire, and how to adjust parameters. If this isn't enough, you can contact us anytime. We can also provide operation videos.
Does your packing machine come with a detailed instruction manual?
Yes, it comes with the machine upon delivery.
Why is Echo's machine considered to have high cost-performance?
High-quality materials, rigorous selection, rigorous inspection — ensuring all machines, assembly parts, spare parts, and electrical equipment are of high quality and stability.
Well-known and latest-generation spare parts ensure long service life, saving on future machine maintenance.
ISO 9001 certified, strict management process, volume discounts for large orders.
You can read Why Choose Packaging Machine of ECHO Machinery to learn more about why our packing machine offers high cost-performance.
Well-known and latest-generation spare parts ensure long service life, saving on future machine maintenance.
ISO 9001 certified, strict management process, volume discounts for large orders.
You can read Why Choose Packaging Machine of ECHO Machinery to learn more about why our packing machine offers high cost-performance.
What exhibitions will ECHO attend every year?
We will plan to attend many exhibitions every year according to demand, such as Canton Fair, Shanghai Propack, Indonesia Propack, Thailand Propack, Germany INTERPACK, America IPACK, and so on.
Welcome to our NEWS page to learn about our latest exhibition information.
Welcome to our NEWS page to learn about our latest exhibition information.
I want to buy a complete solid packing line. What are the dimensions? My working room is a bit small.
Our complete packing line standard dimensions are 4200×3100×3500 mm, with a minimum height of 3200 mm. The length and width can be shortened.